Shipping policy

All EU orders should arrive within 4-10 business days after shipping date. You will receive all relevant information once we have shipped your purchase.

Please allow up to 5 business days for your order to be dispatched.

Please be sure to triple check your address as Furlou is not responsible for packages delivered to an incorrect, closed or undeliverable address. We're happy to ship your package back to a different address, but you will be asked to cover shipping costs for reshipment.  

International Orders: we do not take responsibility for customs fees. 

We have no control over transit times and what happens during transit. Once packages are given to the mail carrier. If your package is delayed, lost or arrive damaged, a claim will need to be filed with the shipping carrier.